Identity orchestration enables flexible and secure user journeys with identity verification, document validation, and electronic signing. This whitepaper guides organizations in selecting the right solutions, highlighting the Xayone platform.
Xayone CIAM: Orchestrating digital identities into
business processes
The Xayone platform is an integrated identity management platform including strong identity orchestration capabilities. It supports advanced features such as strong identity verification, fraud risk management, document verification and tamper-proof storage, and QES integration.
Xayone, a provider of solutions for identity management, access management and trust services, headquartered in Luxembourg and with branches in Dubai and Casablanca, is one of the rare players in the market focusing on complex orchestration use cases around digital identities, including QES, to enable organizations in delivering the solutions they need for succeeding in the Digital Age.
Xayone’s platform integrates a range of capabilities that are supported by a set of common services, including the orchestration services. The four main capability areas served by the Xayone platform are:
- Identity & Access Management, providing core capabilities for managing the identities of users and their access
- Customer Onboarding, Identity Verification, KYC & AML Compliance with advanced services for regulated use cases
- Trust Services & Archiving, delivering, amongst others, support for QES and compliant archiving
- Data Governance & Lifecycle Management for keeping control about sensitive data
The orchestration capabilities are one of the common services that links the various other services. It allows for designing workflows based on no-code/low-code drag & drop design. This allows for instance for configuring authentication journeys, defining when step-up authentication is required. This also can integrate with the internal fraud prevention mechanisms or external fraud prevention providers for gathering risk signals.
Another use case for the orchestration flows is requesting additional information, which can be additional data and data updates, but which also can involve the upload of documents such as supplier questionnaires or proofs of certifications or ID documents. Documents are stored securely and receive their own ID, which also prevents documents from being tampered.
Also, documents such as terms & conditions can be integrated into the flow, as well as the consent handling. As already mentioned, digital signatures, including QES from a variety of providers across many countries, also can be embedded in such orchestrated user journeys and workflows.
Another important area where the orchestration capabilities of the Xayone platform support building advanced solutions is around the KYC processes. Regulated industries such as finance, telecommunications, pharmaceuticals, but also eGovernment require advanced support for identity verification and subsequent processes, including identity document scanning and proofing, liveness
detection, and other capabilities. Xayone provides a wide range of features in that area as well as integration with external services and to the existing backend systems, enabling rapid delivery of complex, compliant user journeys with a strong user experience and high degree of adaptability
“The Xayone platform provides the foundation for flexible identity orchestration, enabling to build adaptive user journeys even for highly complex use cases in regulated and high-risk environments.”
The success of organizations, be it businesses or governmental agencies, in the Digital Age requires the ability to provide both an excellent user experience and a high level of security and regulatory compliance.
This requires modern digital identity solutions that are backed by flexible orchestration and a rich set of capabilities and both out-of-the-box integrations and API-based integrations. The Xayone platform is a solution built for serving the advanced identity flows in the Digital Age.
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